Sometimes you are not able to tell
"what is wrong within your organization."
E.J.Spence will nudge you to realize "what is wrong."

Perhaps you already have the operation in Japan, but the Headquarters, being distantce away, do not know if the business is conducted correctly or not.   The Headquarters is regularly receiving the reports from Japan branch or Japan subsidiary, but nobody in the Headquarters can confirm if they are properly reporting what is actually happening.   Sometimes you may get skeptical with the performance of the current representative.

E.J.Spence will research and weigh the performance of your current operation in Japan, and report directly to the Headquarters.   Should there is insufficiency in the current operation, E.J.Spence will suggest the ways to improve the situation.